Yes, we care about our community. Smith charge per call, not per-minute like most virtual receptionist services. Pricing starts at just $140 per month. Lead qualification & client intake with CRM integration for complete workflows, Payment collection, with integration to your credit card processing software, Appointment setting & call-back scheduling, with calendar software integration, Outbound calls: web-form follow-ups, work status updates & appointment reminders, Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs, We capture leads & help clients who text you — with live agents & AI, No charge for spam calls, wrong numbers, or undesirable sales calls, Month-to-month — no annual contracts or setup fees. No credit card info is required for the free trial. Smith.ai has a well-regarded omnichannel solution providing not just basic call answering and message taking, but also supporting Facebook and text messaging. View profile View profile badges Get a job like Rachael’s. Get notified on your phone via text message (SMS) every time a new chat occurs. Friendly, professional, live receptionists answer all your calls with a smile and keep your clients happy. Virtual Receptionist at Smith.ai El Paso, Texas 51 connections. Based on your criteria, we'll send custom SMS and/or email to callers after the call. Unlike other automated answering services, virtual assistants are real people that seamlessly integrate into your business--they’re simply an extension of your existing team. Smith.ai is a superior virtual receptionist service for small and medium-sized businesses. Headquartered in Palo Alto, CA, Smith.ai manages an array of professional virtual receptionist teams across North America — from Washington to Florida, Canada to Mexico. Smith.Ai: https://smith.ai/careers How to become a VA Blog Post: https://bit.ly/2EXGsbP Want more leads like this one? Smith.ai virtual receptionist and live chat solutions offer businesses a fast, easy, and effective way to capture, screen, and convert organic website visitors. Low volume or high, we can create a plan to suit your needs. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic, but … Smith.ai Virtual Receptionists is a superior qualification, answering & intake service for growing businesses. No problem. You’re trusting us to represent you. They are extremely flexible and work with your schedule. The management team is always available whenever you have a question. We promote a fun and productive work environment that is challenging, varied, and highly rewarding. Receptionists mark all calls with type and urgency. Smith.ai Expands to 24/7 Virtual Receptionist Services. Smith.ai is a US-based virtual receptionist service provider since 2012. Smith.ai is a virtual receptionist service for calls and chats, currently a member benefit of the Allegheny County Bar Association. A part-time receptionist must be available at least four hours a day, five days a week. All call details are sent to your CRM or Zapier. No credit card required  •  Cancel anytime, Smith.ai, Inc. ©2020  All Rights Reserved. Smith.ai is hiring virtual assistants to join the team.. Working at Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. SmartSites (https://www.smartsites.com) has partnered with Smith.ai to provide clients with live chat tools, virtual receptionist solutions, and the support of Smith.ai’s network to enable improved customer experiences.As a SmartSites recommended partner, Smith.ai’s tools have been thoroughly tested for their effectiveness and ease of use. Smith.ai is a superior virtual receptionist service for small- and medium-sized businesses. Smith.ai is easily one of my favorite vendors to work with. 19 Smith.ai Virtual Receptionist interview questions and 19 interview reviews. Outbound calls web-form follow-ups, work status updates & appointment reminders. 125,854 open jobs. I started off as part-time and was able to request for a full-time position right away. Our virtual receptionists help you build better relationships with customers. They serve industries such as attorneys, customer order and services, home improvements, IT consulting, E-commerce, and Finance. 19 Smith.ai Virtual Receptionist interview questions and 19 interview reviews. Our live agents can answer Facebook messages for your business, following your custom instructions for handling new leads and current clients. Smith.ai is the best receptionist my law firm has hired! Appointment setting & call-back scheduling, with calendar software integration. They currently have three monthly plans as follows: Starter – $60 per month – 10 receptionist calls and 1 live transfer phone number. Virtual Receptionist at Smith.ai. 43 Smith.ai reviews. At the end of 14 days, or 20 calls — whichever comes first — we’ll recommend a plan based on how many calls you had during the trial and you can sign up to continue having your calls answered. That alone takes off so much responsibility on our plate. Learn how Smith.ai can help your business. Even our most expensive plan, the pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. Kelsey can be reached at kelsey@smith.ai. As a virtual receptionist for Smith.ai, you'll be spending your days answering phone calls, and fielding web-chat requests. With a remote receptionist, business owners are able to: Streamline appointment scheduling, high call volume & lead intake, freeing up time to do what they do best. Friendly, professional, live agents available to answer questions & qualify leads 24/7. Oct 2019 – Present 10 months. They are extremely accommodating. If you use a forwarding service but disable Caller ID pass-through (common with Google Voice clients), we won’t be able to block them, and thus you will be charged for those calls. Glassdoor gives you an inside look at what it's like to work at Smith.ai, including salaries, reviews, office photos, and more. If you’re on the trial, the plan starts after your trial ends and billing starts for the next month. Receive a message in Teams when a caller qualifies for a transfer. Smith.ai offers a new take on virtual receptionist services by combining the power of artificial intelligence (“AI”) with the strengths of a traditional call answering service.. During the trial period, our team has … Smith.AI and Abby Connect are both virtual receptionist services that work with small businesses. Compared to traditional receptionists who answer calls during set open office hours, virtual receptionists are working behind the scenes 24/7 (including weekends) so you never miss an important call or customer sale. For more information, please contact us. No, as long as the lines you forward to us pass Caller ID, you won’t be charged for spam or unsolicited sales calls. About Smith.ai. Austin, Texas, August 8, 2018—AffiniPay announced today a new partnership between CPACharge and Smith.ai to increase productivity and cash flow for CPA firms nationwide. Virtual Receptionist Smith.ai Jan 2020 - Present 11 months. Add other people in your firm, external sales representatives, and more. Hours would be broken into two-five hour blocks and are … Smith is a superior call answering service for small businesses and individuals. By scheduling meetings with leads and clients, we complete the workflow. Our live agents accelerate growth for businesses of all sizes. Free trial included in all live-staffed plans. 24/7 phone answering, intake & scheduling, 24/7 staffed chat, SMS & social messaging, High-touch +  high-tech with live agents and AI, High-touch + high-tech with live agents & AI. Insurance Guide Assurance. No, your employees don't need their own accounts. Smith.ai, a virtual receptionist company founded by teams from Google, Apple and Intuit, seeks to provide continuing education for its clients through its webinar series. Our virtual receptionists have years of experience answering phones and speak in clear American English. Up to two minutes of additional questions —. United States, New Jersey, Paramus - 11-27-2020 (PR Distribution™) -- SmartSites (https://www.smartsites.com), a digital marketing agency, announced that it has partnered with Smith.ai … You sign up, we onboard you, generate a phone number, and start sending your calls to our receptionists. This is the Smith.ai company profile. Join to Connect Smith.ai. We support Clio, Hubspot, Salesforce, and many more. I started off as part-time and was able to request for a full-time position right away. Smith.Ai has been a blessing. Kelsey can be reached at kelsey@smith.ai. The company is US-based and is an excellent option for people who have experience in the clerical field or people wanting to try it out. Route calls based on schedules, availability, and holiday hours. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then you’re done. Backed by sophisticated AI technology and a highly skilled global workforce, Smith.ai meets client expectations of 24/7 live chat and receptionist services with high standards. Smith.AI provides superior call routing, virtual receptionist & web chat services for solo & small-firm attorneys, The fastest & friendliest way to. SmartSites, the online marketing company will leverage Smith.ai’s capabilities to enable clients to professionally answer business calls, texts, chats, and messages from social media. Oops! This metadata is passed to you in the call summaries. Additional questions asked to further qualify clients & make life easier for you. Search for: OR List All. Pricing starts at just $140 per month. Subscribe to my weekly newsletter for a list of free job leads and get a … Smith.ai live chat and virtual receptionists aren't just for answering the phones or fielding questions — they conduct lead intake, schedule new client appointments, conduct follow-up e-mails and callbacks, and sync new leads to your CRM. We support LawPay, TrialPay, CPACharge, Square, PayPal, and more. We offer significantly discounted plans for businesses affected by COVID-19 and other natural disasters. Smith.Ai is also a great environment to work in. - There are a lot of different positions to work towards within the company, so there certainly is room for growth. She is a legal tech expert focused on helping small businesses through tech-enabled operations, digital marketing, and communications. But what if the important call comes through outside of typical business hours and isn’t answered? Choose how your chat widget looks on your website so it matches your overall design and branding. Sign in using the email address with which you signed up for Smith.ai Virtual Receptionist service. In addition, SmartSites has personally vetted and chosen Smith.ai because the company provides the best virtual receptionist services for small businesses. Yes, at any time. Please make sure you enter a valid email address and phone number. If you would like to change your plan, just email support@smith.ai. 2. Virtual Receptionist Service Market with Impact Analysis of COVID-19: Key Major Players are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect, Invensis. Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs. Smith.ai is an integrated virtual receptionist and chat service for small businesses. Please save this email so you can refer to it later." Plans and Pricing. The fastest way for businesses to capture website leads 24/7. Backed by sophisticated AI technology and a highly skilled global workforce, Smith.ai meets client expectations of 24/7 live chat and receptionist services with high standards. Do you offer Discounted plans? Attorneys who work with inmates often require this add-on. The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same. Your customers only ever see one phone number: Yours. Freelance Video Editor Sensazão, LLC Aug 2019 - Mar 2020 8 months. We'll input caller information and ask a few questions on a third-party form. After all, missed calls mean missed business opportunities. Or, if you're using something fancy like RingCentral, you can set up your forwarding to only forward during those hours. Your submission has been received! Our system securely checks for conflicts in your CRM or a Google Spreadsheet without making your contacts visible. Will they each need separate accounts? We'll accept (and pay) the charges for any incoming collect call for you. Smith.ai Information Technology and Services Los Altos, California 603 followers Smith.ai combines live agents with AI to deliver superior virtual receptionists 24/7 for phone calls and web chat. Smith.ai is a superior call answering service for small businesses & individuals. live web chat. Our Starter, Basic, and Pro plans are ful… Updated 5 months ago by Justin Maxwell 1. Thank you! And we will miss you. Smith.ai also integrates with many of the most popular Law Practice Management Software (LPMS), and Client Relationship Managers (CRM). Jan 2020 – Present 7 months. Below are several reasons why we partnered with Smith.ai: Full Service Lead Intake Your chat widget can prompts the web visitor to engage in a conversation immediately, or after 15, 30, or 60 seconds. When we make callbacks or outbound calls on your behalf, the call recipient sees your business' number. It was sent the day you signed up for Smith.ai From language-translation to qualification playbooks, our proprietary live chat technology enables agents to assist your clients with exceptional care and unparalleled efficiency. Start your Free Trial Now Learn how Smith.ai can help your business. We make it easy. Increase efficiencies with call routing, screening and more. We'll coordinate and organize your conference calls. Using Smith.ai for Lead Qualification & Intake, Neural Network AI to instantly translate chats. Smith.ai virtual receptionists don’t work weekends and only have shifts Monday-Friday. Some of the key players profiled in the study are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect & Invensis. A free inside look at company reviews and salaries posted anonymously by employees. They are extremely accommodating. Here is a breakdown of our process and the capabilities that Smith.ai offers. We’ll answer customer questions about hours, payment methods, services provided, and more. Feb 2020 – Present 6 months. Add more lines for transfer destinations and routing. Headquartered in Palo Alto, CA, Smith.ai manages an array of professional virtual receptionist teams across North America — from Washington to Florida, Canada to Mexico. Receptionists will call clients with upcoming appointments to reduce no-shows and cancellations. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses.” Hours Of Operation Receptionists can transfer a caller to you, even pre-qualifying which types of callers get through. Up to one minute of additional questions —. You wouldn’t rush a client off the phone and we don’t either. Your live chat will greet clients using a personalized greeting specified by you. Billing per call saves you money, and there’s no mystery accounting involved. Saint Louis Community College. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses. Ring your team sequentially or “blast” everyone. We’ll address your questions about Smith.ai phone receptionists, live chat, or both. We help small businesses (specializing in small law firms) run more professionally, profitably, and productively. For growing teams, where systems are needed. Smith.ai is a superior 24/7 omnichannel receptionist service that specializes in converting new potential clients who call, text, or visit your website. Free interview details posted anonymously by Smith.ai interview candidates. About Smith.ai Virtual Receptionists We’ll address your questions about Smith.ai phone receptionists, live chat, or both. Forward all incoming calls or overflow phone calls only. In virtual reception and answering services, each call is a business opportunity, either in new business or client retention. - The attendance policy is VERY fair. Live receptionists on duty 24/7. They also help you prioritize new … Are you new to virtual receptionist services? Why Did We Make Them a SmartSites Partner? Can you tell us more about Smith.ai? +$0.25 for each additional 'ping' (e.g., try person B after person A). 24/7 phone answering, intake & scheduling, 24/7 staffed chat, SMS & social messaging, High-touch +  high-tech with live agents and AI, High-touch + high-tech with live agents & AI. You and your staff can accept or reject calls. Contact us to get a custom plan tailored to your high-volume, low-volume, or unique business needs. View Aedyn Frawley’s profile on LinkedIn, the world's largest professional community. Some of the key players profiled in the study are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect & Invensis. Therefore, most likely they can give you excellent results. We even support extensions. Our Virtual Receptionists are North America-based professionals from all across the continent. Build a knowledge base that makes accessing answers to common questions easy for our live receptionists or your full-time chatbot. Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. This means there aren’t any long term contracts. You can confirm this: The email subject is "Welcome to Smith" The first sentence is "Thanks for signing up! You can learn more about this. Pricing starts at just $140 per month. Smith.ai is known for superior virtual receptionist & intake services by phone. For Smith.AI, that is a definite possibility. We offer up to two routing numbers in the Basic plan, five in the Pro plan, and additional transfer destinations for $15/month. Your virtual receptionists will greet clients using a personalized greeting specified by you. BY PRESSING THE BIG BUTTON, YOU AGREE TO SMITH’S. Smith.AI only answers phones from 6 AM to 6 PM PST Monday through Friday. From consultation deposits to past-due collections, we make sure you get paid. We can transfer calls to their individual lines (such as real estate agents in a firm or IT consultants in the field). But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients, 24/7. The full-time hours are typically 40 hours. When prospective clients text your Smith.ai phone number, receptionists will text back. Something went wrong while submitting the form. Virtual receptionist positions are a great way to earn some money and have a chance to work from home. Smith charge per call, not per-minute like most virtual receptionist services. Smith.ai, a virtual receptionist company founded by teams from Google, Apple and Intuit, seeks to provide continuing education for its clients through its webinar series. Smith.ai Review – Working For Smith.ai As a virtual receptionist for Smith.ai, you'll be spending your days answering phone calls, and fielding web-chat requests. Become A Virtual Receptionist “Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. Do you count wrong numbers or spam towards my quota? Smith.ai is a family-oriented company who understands that things come up. Receptionists can monetize your "bad leads" by referring them to someone on your custom list of businesses. SmartSites, the online marketing company will leverage Smith.ai’s capabilities to enable clients to professionally answer business calls, texts, chats, and messages from social media. About Smith.aiSmith.ai is a superior virtual receptionist service for small and medium-sized businesses. Smith.ai provides virtual receptionists for CPAs and accounting firms that can answer and return calls, capture and qualify leads, intake and schedule clients, process payments online or over the phone, and much … We can instantly text you contact's name, phone number, and email (if collected) after every call. Accept or reject call transfers with one click in a Microsoft Teams channel. Our receptionists can check new leads for conflicts of interest. I have staff. Recruiter Life Mastery Foundation. You'll know when new leads come in. SmartSites (https://www.smartsites.com) has partnered with Smith.ai to provide clients with live chat tools, virtual receptionist solutions, and the support of Smith.ai’s network to enable improved customer experiences.As a SmartSites recommended partner, Smith.ai’s tools have been thoroughly tested for their effectiveness and ease of use. Useful for calls with judges, VIPs, business partners, and more. This information will guide you to work at home as a virtual receptionist with Smith.ai/careers. Receptionist at Smith.ai 328 views Part Time All States , Texas , United States March 27, 2020 Virtual Assistant Working at Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. She is a legal tech expert focused on helping small businesses through tech-enabled operations, digital marketing, and communications. A Directory of Excellence in Legal Leadership and Technology Innovation. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients, 24/7. They are extremely flexible and work with your schedule. Maddy Martin is the head of growth and education at Smith.ai, which provides superior 24/7 virtual receptionist services for live calls, web chat, texts, and Facebook through a combination of live agents and AI.Smith.ai specializes in serving businesses of all shapes and sizes, from law firms to restaurants, agencies to SaaS startups. In addition to answering your calls, our receptionists can qualify and intake new leads, schedule appointments , take payments, send follow-up emails and texts to your callers , and much more. Our chat widget works on every device and browser — computer, tablet, or phone. Receptionists promptly return any calls lost due to cell connection issues or incomplete voicemails. Smith is a great service as a virtual front desk for small businesses with multiple employees. Choose where your chat widget is displayed — sitewide or on specific-pages. Basic – $150 per month – 30 receptionist calls and … No credit card required  •  Cancel anytime, Smith.ai, Inc. ©2020  All Rights Reserved, Using Smith.ai for Lead Qualification & Intake, Smith.ai does not charge for spam or unwanted sales calls — as long as we can block them in the future. Priced at $4 per participant per hour. Analyst jobs in Fairview Heights, IL. Hours that mirror your working activity. Smith.Ai is also a great environment to work in. Something went wrong while submitting the form. From what I can gather, you probably won't be working for just one client company at a time, which means you'll need to adjust to frequent changes in context from one call to the next. Virtual Receptionist Smith.ai. You pay for the receptionist service each month. The guys/gals at Smith.ai are really nice people. My only regret about hiring Smith.ai is that I didn't make the decision sooner. In addition, SmartSites has personally vetted and chosen Smith.ai because the company provides the best virtual receptionist services for small businesses. My business relies on their phone receptionist services every day. In our Smith.ai video review, we walk through the features, pricing, and everything else you'll need to know when considering this virtual assistant for your law firm. For individual routing (such as real estate agents in a firm or IT consultants in the field), we offer up to two routing numbers in the Basic plan, five in the Pro plan, and additional transfer destinations for $15/month. Smith.ai Virtual Receptionists Smith.ai is the fastest-growing virtual receptionist and website chat service in North America, founded by a team from Google, Apple, and Intuit. Perfect for having your leads fill out web forms, submit documents, or even to just keep them warm & engaged. Nope! Kelsey Johnson is the product marketing manager at Smith.ai, which provides virtual receptionist and chat services for businesses. Virtual Receptionist Service Market with Impact Analysis of COVID-19: Key Major Players are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect, Invensis. What are Smith.ai‘s Virtual Receptionists? This week we will be testing and reviewing another call center or virtual receptionist service – Smith.ai.This company promises to innovate the call reception industry by combining the latest AI solutions with traditional answering service. The University of Texas at San Antonio. Mission: "We at Smith.ai want to be out of the way, …